Wizz Air Refund Policy

Wizz Air Refund Policy at AirCancellation.com

Wizz Air is a Hungarian airline operating flights to about 190 airports. The airline provides you with a safe mode of transport primarily in Europe and the Middle East. If you are travelling on this airline, you will need to know the policies around refunds. You should know that you must pay the full amount either through a credit card or debit card to avail the services it offers to you. In case, you want a reimbursement of the ticket you paid for, your request will be processed according to the Wizz Air refund policy. Our AirCancellation refund policy page will try to offer details on the refund provisions of this airline.

Does Wizz Air offer refunds?

Wizz Air tickets are usually non-refundable but under some conditions it will be able to provide you with a refund in the form of cash or credits. Here are the conditions when you will be able to get a ticket refund Wizz Air.

  • Voluntary cancellation - Cancellation up to 14 days before the departure will let you get a refund after deduction of the charges.
  • Cancellation by Wizz Air - For flight cancellations where Wizz Air was accountable, you can ask for a refund.
  • Delays of over 5 hours or overnight - If you do not want to be rebooked on another flight, Wizz Air will refund your ticket price.
  • Denied boarding - If the Wizz Air flight was overbooked and you were denied boarding without any viable alternative.
  • The death of a family member - When you were unable to use a ticket because of unfortunate the death of a family member.

If you booked your ticket from a travel agent, you will have to approach the third party. A written claim must be sent to the agent. To know whether you qualify for a refund, you can reach out to Wizz Air customer service. Our AirCancellation executives available at +1-888-826-0067 may also be able to assist you with getting a refund.

What is Wizz Air’s Refund Policy?

Most tickets Wizz Air offers are non-refundable except all-in and full flex tickets. These tickets can be cancelled within 72 hours of the departure. But the entire amount will be available to you in the form of credits in Wizz account. Also, you must cancel the ticket before departure. The airline will not refund your seat selection fee if you change or cancel a ticket. Wizz Air differentiates between urgent and non-urgent refund requests. Here is a look at the Wizz Air refund policy category-wise.

  • Urgent - Cancellations and delays have been put in the urgent category. You will get a credit refund within 48 hours.
  • Non-urgent - Voluntary refund request is treated as non-urgent and Wizz Air refund time is up to 30 days.

Can I get a refund from Wizz Air?

Yes, you can get a ticket refund Wizz Air if you have purchased a flexible ticket. On this airline, Wizz Plus is the most flexible ticket. Wizz Smart and Wizz Go are non-refundable. The cancellation fee you pay on the tickets may vary on how far is the departure from the time of cancellation. When you have multiple passengers booked in a round-trip itinerary, you cannot cancel the leg of a single passenger. Tickets can be cancelled up to 3 hours before the flight. If there are more than two segments in an itinerary, you can cancel the second segment up to 3 hours before the flight. You can add flexibility to the ticket by buying Wizz Flex at the time of booking. You will have to purchase it for inpidual passengers. If it is part of Wizz Plus Bundle, it will apply to all passengers. Here is how you can benefit by buying it.

  • If it is a one-way flight, you can cancel up to 3 hours before departure for all passengers and receive credit refund in your Wizz account.
  • Cancel a round trip flight up to 3 hours before departure for all passengers and receive credit refund in your Wizz account.

How to request a refund from Wizz Air?

You can request a refund from Wizz account. If you don't have one you can access your booking with your confirmation code and passenger’s last name and cancel the flights you want to. Under Wizz Air cancellation refund policy, the airline offers you a credit refund in 48 hours in case of delays or flight cancellations. You will have to fill up a claim form in case your refund request is voluntary. Here is a look at the steps you need to follow if you have booked a ticket with Wizz Flex.

  • Use your email and password to log in to your Wizz Account.
  • Select the booking you want to cancel.
  • Choose the option of cancellation.
  • Select the flights you wish to cancel.
  • Select the passengers you wish to be cancelled.
  • Confirm your cancellation and wait for the refund to be processed.

This airline’s refund processing time is usually up to 72 hours. If you are still waiting for your refund, you can call Wizz Air customer service telephone number for an update. Our AirCancellation executives available at +1-888-826-0067 can also assist you if your refund is awaited.

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