Turkish Airlines Refund Policy

Turkish Airlines website has an interactive map and you can use it to find the best flight deals. Despite having found the best flight deals, there may be some unfortunate incidents like accidents, illness, death etc. of a relative. You need to make an abrupt change to your travel plans. This change of plan can also happen when you’re about to board a connecting flight. A refund is the only option you’re left with as you are not able to use the transportation. The reimbursement you seek for the unused portion of travel is called a refund. Refunds are processed as per Turkish Airlines refund policy. If you’re facing a refund or cancellation issue, this AirCancellation blog can be relevant for you.  

How to ask for a refund from Turkish Airlines?

Turkish Airlines has a form for requesting a refund on its website. If you have significant time before your flight’s original departure time, the best way to request a Turkish Airlines refund is to use the online refund request form. Submitting a Turkish Airlines refund request is fairly simple. Here are the details you’ll need.

• Reservation number or ticket number.
• Name
• Email address
• Phone number

Once Turkish Airlines processes your request, you will receive your refund to your original method of payment. If you paid using a credit card Turkish Airlines refund time is at least 7 days and for other modes of payment you can expect it within 20 days. At AirCancellation, we offer support in getting cancellation and refund issues sorted. We’re available for calls at +1-888-826-0067.

Do I have a right to a refund from Turkish Airlines?

In a few cases, it is the responsibility of Turkish Airlines to provide you a refund. Here are the situations when you can ask for a refund and Turkish Airlines will most probably won’t refuse. 

• Flight delays - If your flight is delayed by more than five hours, you may receive a refund of your ticket fare. 
• Cancellation of flights - If Turkish Airlines cancels your flight, you are entitled to a refund of your airfare if you choose to not accept alternate transportation.
• persion or misconnection – For misconnections, you might receive a refund of your airfare if you don’t accept rebooking. 
• Denied boarding - If you are denied boarding and you choose not to accept alternate transportation you can ask for a refund. 

How can I benefit from Turkish Airlines fare conditions?

The fare conditions for international and domestic fares differ. Non-branded and branded fares available on international routes also have their own fare conditions. Here are some salient features of the fares.

• International non-branded fares - According to Turkish Airlines cancellation policy international, the promotion fares are least flexible. Business semi-flexible and business flexible fares can be changed albeit with deductions. If you’ve used the ticket for travelling, the amount refunded is the total cost minus the cost of the flight taken.
• International branded fares -  EcoFly tickets cannot be changed, cancelled, or refunded. EcoFly cannot be refunded. BusinessFly tickets cannot be refunded.
• Domestic fares -  EcoFly tickets can be cancelled 12 hours or more hours before domestic flights with a penalty of TRY 870. The ticketing service fee will also be deducted from the refund. 

While you can call Turkish Airlines customer service, our ticketing executives available at +1-888-826-0067 won’t let you down if you’re facing any refund or cancellation issues with Turkish Airlines. 

Frequently Asked Questions 

Q. Will I get a refund if I cancel my flight with Turkish Airlines?

A. If it's a cancelled or delayed flight, you will get a refund. If you voluntarily cancel the flight, Turkish Airlines cancel flight refund will depend on the fare rules. 

Q. Is there free cancellation on Turkish Airlines?

A. Unless you have travel insurance, there is no free cancellation on Turkish Airlines. 

Q. Can I cancel Turkish Airlines flight and get a refund? 

A. You can cancel Turkish Airlines and get a refund only if you’re the person indicated on the ticket. 

Q. How much does it cost to change a flight date on Turkish Airlines?

A. Passengers can change a domestic ticket 12 or more hours before a flight for a penalty of 400 TL.