Sun Country Airlines Refund Policy

Sun Country Airlines offers travelers a clear and straightforward refund policy, ensuring peace of mind when plans change unexpectedly. From flight cancellations to delays, passengers can find the necessary steps to manage their refunds efficiently. This guide by AirCancellation will break down how to request a refund and the conditions under which you might qualify.

Do I get a refund from Sun Country Airlines?

Sun Country Airlines Refund Policy offers refunds under specific circumstances, ensuring that passengers have peace of mind when plans change unexpectedly. If your flight is delayed by more than six hours or if the airline cancels it altogether, you are eligible for a full refund. Additionally, if you're denied boarding or if the alternate flight provided by the airline doesn't suit your schedule, a full refund is available as well.

If you cancel your booking within 24 hours of making the reservation, and your departure is still seven days away, you will receive a full refund, thanks to Sun Country 24-hour cancellation policy. For those who cancel at least 60 days before departure, no cancellation fee is applied.

However, if you cancel between 59 and 14 days before your flight, expect to pay a cancellation fee of $50. Should you cancel less than 14 days before departure, the fee increases to $100. To request a refund, simply head to the "Manage Booking" section of their website and follow the process, or contact Sun Country refund customer service at +1-800-359-6786 or +1-888-826-0067 for assistance.

What does the Sun Country Airlines refund policy say?

The Sun Country Airlines refund policy entails the following which should be kept in mind before you apply for cancellation of your tickets:

• Full Refunds for Delays or Cancellations: If your flight is delayed by 6 hours or more, or the airline cancels it, you’re entitled to a full refund.
• Denied Boarding: In case you’re denied boarding, you can request a refund and compensation if the alternative flight arrives more than an hour later than planned.
• 24-Hour Cancellation Policy: If you cancel your flight within 24 hours of booking and your departure is at least 7 days away, you’ll receive a full refund as per the Sun Country Airlines refund policy 24 hours.
• Cancellation Fees: For cancellations made 59 to 14 days before your flight, a $50 fee applies. If it’s 14 days or less before departure, the fee increases to $100.
• 60-Day Advance Cancellation: If you cancel your flight at least 60 days prior to departure, there are no fees as per the Sun Country refund policy.
• Special Circumstances: If the airline changes your flight schedule or if you purchase a Change Fee Waiver, you may cancel without paying extra fees.

How to get a refund from Sun Country Airlines?

Here’s how you can request a refund from Sun Country Airlines:

• Open your browser and visit the official Sun Country Airlines website.
• Locate the “Manage Booking” section on the homepage. Click on it to access your reservation.
• You’ll need to input your reservation code and last name to retrieve your flight details.
• Once your booking appears, find the flight you wish to cancel and request a refund for.
• From the menu options, click on “Get a Refund.” This will direct you to the necessary form.
• Complete the form with all relevant details related to your booking and cancellation.
• After filling out the form, click on the submit button to send your refund request to Sun Country.
• The airline will review your request and process the refund accordingly.
• If you need any help, you can call sun country customer service phone number 24 hours at +1-800-359-6786 or +1-888-826-0067 for assistance.

Can I get compensation for Sun Country flight delay?

If your Sun Country flight has been delayed by three hours or more, you may be eligible for compensation under EU regulations. These regulations are designed to protect passengers, and depending on the length of the delay and the distance of the flight, you could receive up to $650 per person.

However, not every delay qualifies for compensation. If the delay was caused by factors beyond the airline's control, such as severe weather or strikes by air traffic control, you will not be entitled to any compensation. These are considered extraordinary circumstances, and the airline cannot be held responsible. On the other hand, if the delay results from reasons within the airline’s control, such as mechanical issues or staff strikes, Sun Country Airlines is obligated to compensate passengers.

Grasping Sun Country Airlines refund policy can help travelers make informed decisions about their bookings. For any further assistance, the dedicated customer service team of AirCancellation and Sun Country at +1-800-359-6786 or +1-888-826-0067 is always ready to help. By staying informed, travelers can navigate the unexpected with confidence and ease.