How Does Middle East Airlines Ensure Hassle-Free Ticket Refund?

Middle East Airlines (MEA) offers unique benefits to travellers through its membership in the SkyTeam alliance. You enjoy access to over 750 lounges worldwide, ensuring comfort during layovers. SkyTeam Elite Plus members benefit from guaranteed booking even on sold-out flights and streamlined check-in processes. In this AirCancellation blog, we will take our readers through middle east refund policy.  

How can I ask for a refund from middle east?

You can seek a refund for MEA tickets issued through the MEA website and MEA application. For tickets issued through sales offices, call centers or travel agents you need to contact the office where you booked your ticket to obtain a refund. MEA cancellation & refund policy requires passengers to go through different channels vis-a-vis involuntary and voluntary tickets. Here is a breakdown.

• For voluntary refund - When a person wants to cancel the ticket, they can access the itinerary details from the ‘Manage Booking’ tab. Enter your reservation reference or e-ticket number and initiate a refund request. You will get an automatic email confirming the cancellation of your reservation. You can also download the MEA mobile application available on the Google Play Store. You may be advised about MEA cancellation fees, when you seek voluntary refund.
• For non-voluntary refund - For refund of tickets cancelled by MEA or reward tickets issued online, you need to fill up a refund request form available online. 

If you’re having trouble obtaining a refund from MEA, their Middle East Airlines customer service team can assist you in several ways. At AirCancellation, we’ve travel experts to guide you through the refund process. We’ll connect you with one of them when you give us a call at +1-888-826-0067. 

What does MEA refund policy say?

Middle East Airlines has specific guidelines for ticket refunds. Take a look at these guidelines. 

• Tickets are eligible for an online refund only if purchased through the MEA website, MEA app, or MEA mobile web. 
• Requests must be made at least one day after the ticket's issue date and within one year from its issuance. 
• Refunds processed online via "Manage Booking" apply to all passengers in the booking. 
• If you need to refund only one ticket from a multiple-ticket booking, contact MEA's call center to split the booking first. 
• Rebooked tickets cannot be refunded online and require a refund request form. 
• Refunds are made to the original payment card, and if the card is expired or unavailable, use the refund request form. 

Does my ticket on Middle East prevent me from getting a refund?

On Middle East, you can book in the Business or Economy class. The flexibility of the ticket varies. Here is a closer look at the flexibility you can exercise on Middle East.

• Business Full Flex - This is the most flexible of all the fare types on Middle East. You can rebook a reservation without paying MEA flight change fee.
• Economy Full Flex - Those booked in this class enjoy more flexibility compared to value or saver economy fares.
• Economy Saver - These fares are usually less expensive but do not offer additional flexibility.
• Economy Super Deals - These are discounted economy tickets and cannot be changed or cancelled. 

Am I eligible for any compensation if MEA cancels my flight?

If Middle East Airlines (MEA) cancels your flight, you may be eligible for compensation, along with re-routing, care, and a refund. However, compensation is not provided if the cancellation is due to extraordinary circumstances beyond MEA’s control, such as severe weather, political instability, strikes, security risks, or unexpected flight safety issues. Compensation is not available according to MEA cancellation policy, if you were notified of the cancellation under the following conditions:

• At least 14 days before the scheduled departure time.
• Between 14 and 7 days before departure, provided the alternative flight departs no more than 2 hours before the original departure time and arrives less than 4 hours after the original arrival time.
• Less than 7 days before departure, if the alternative flight departs no more than 1 hour before the original departure and arrives less than 2 hours after the original arrival time.

When seeking a refund from Middle East Airlines, you may wonder whether you are eligible for any refund. You can call MEA customer service 24 7 for more clarity. At AirCancellation, we have travel experts to put you on the right track when you call us at +1-888-826-0067.   

Frequently Asked Questions 

Q. How long does it take to process refund

A. Online refund refunds take between 14 to 30 working days to appear on your bank statement.

Q. How can I make changes to my reward tickets online?

A. For reward tickets booked using miles, you need to contact the MEA call center number 24/7 or sales office. 

Q. Can I seek a refund for my reward tickets

A. Reward tickets are not eligible for MEA flight cancellation

and non-transferable. They cannot be sold or exchanged for valuable consideration nor replaced in case of loss, theft or destruction. 

Q. What if there are more than one fare rules applicable on my journey?

A. When there is more than one fare rule, the more restrictive one will prevail.