British Airways Refund Policy

How do I get a refund from British Airways?

British Airways offers long-haul, mid-haul and short-haul flights in Economy and Business class. While this airline allows you to travel with ease within Europe as well as other parts of the world, if you miss a connecting flight it can spoil your journey. You should know about the British Airways refund policy in such a scenario. Refund policy is the set of guidelines an airline follows when a person looks for a reimbursement for unused transportation. Through this page by AirCancellation, we take you through how you can ask for a refund from British Airways. 

Is my fare class eligible for a refund?

Whether your British Airways fare class is eligible for a refund depends on several factors, including the ticket's fare rules and conditions. Generally, refundable fare classes allow you to receive a refund of the fare, carrier-imposed charges, and taxes if you cancel before the specified deadline, minus any applicable service charges.

  • For involuntary refunds, such as flight cancellations, significant schedule changes, or delays of five hours or more, you are entitled to a refund of the entire fare and applicable charges, regardless of fare class.
  • For voluntary refunds: If you cancel the ticket yourself, the refund amount will depend on the fare class rules. If you’re travelling with an Economy Plus Flex ticket within Europe you can ask for a full refund if you cancel. Unused tickets typically receive a full refund minus British Airways cancellation fee, while partially used tickets are refunded based on the difference between the fare paid and the fare for the remaining travel, minus cancellation fees. 

We will try to explain more about the refund policies of British Airways. But, if your refund issues are getting more complex you can connect with British Airways customer service at +1-800-247-9297. AirCancellation been guiding passengers who are stuck on refund issues. You can call us at +1-888-826-0067.  

When Can I Get a Full Refund from British Airways?

You can request a full refund from British Airways under the following circumstances:

  • Cancellation Within 24 Hours- If you cancel your ticket within 24 hours of purchase and your travel date is at least 7 days away, you are entitled to a full refund.
  • Flight Cancellation- If British Airways cancels your flight, you are eligible for a full refund.
  • Significant Schedule Changes- If British Airways makes significant changes to your flight schedule and you don’t want to rebook according to the British Airways flight change policy, you can request a full refund.
  • Major Flight Delay- If your flight is delayed by 5 hours or more, you have the option to not accept the new flight and instead request an alternative mode of transport, or ask for a full refund.  
  • Rescheduled Flights- If British Airways reschedules a flight and it no longer stops at your intended destination, you can opt for a full refund.
  • Missed Connections- If British Airways causes you to miss a connecting flight that you were booked on, you are entitled to a full refund.
  • Denied Boarding- If you are involuntarily denied boarding due to overbooking, you can receive a full refund and may also be eligible for additional British Airways compensation.

Can I get a refund from British Airways on a reward flight? 

Have you booked your reservations using the loyalty points, Avios? Here are the points you should keep in mind about your refund.

  • If you cancel the booking up to 24 hours before departure, you'll receive a full refund minus a £35 service fee as per the British Airways cancellation policy
  • For cancellations within 24 hours of departure, the taxes, fees, and charges paid will be refunded to your original payment method, but Avios used will not be refunded. 
  • If your booking included a cash portion, that amount will not be refunded either. 

To conclude, we’ve tried to explain the refund policy as simply as we could. If you still need some more details, calling British Airways customer care 24x7 at +1-800-247-9297 should help you. If it doesn’t our travel experts are ready to pick up your call at any time of the day. Do call us at +1-888-826-0067.

Frequently Asked Questions:

Q. Does British Airways allow 24-hour cancellation?

A. You cancel a ticket within 24 hours of purchasing it, as long as your travel date is at least 7 days later.

Q. Can I cancel my BA flight and get a voucher?

A. Instead of a refund, you can claim a travel voucher and fly later.  After you apply, the voucher will be mailed to you within 7 days.

Q. Can I cancel a British Airways flight and get a refund?

A. Check the fare rules of your ticket. If it is refundable you can cancel the ticket and get a refund. 

Q. Can I get my money back if I cancel my flight?

A. British Airways refund time is within 7 days of receiving the application, but it may take up to 2 billing cycles to reflect on your credit card statement. Tickets purchased with checks are refunded within 20 days of receiving the application.

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