Does Turkish Airlines offer a 24-hour cancellation policy?

Turkish Airlines can facilitate your adventure with ease and comfort. With flights to over 300 cities in more than 120 countries, you can book your journey conveniently through their website or mobile app. 24-hour cancellation policy is the guarantee that the passenger can get a refund within 24 hours of ticket purchase without incurring any cancellation fee. Enjoy online ticketing benefits, including, Turkish Airlines cancellation policy, secure purchases and advantageous fares. In this AirCancellation blog, we are going to offer some travel tips if you’re booked on a Turkish Airlines flight. 

Can I avail 24-hour cancellation policy on Turkish Airlines?

If you booked your ticket in U.S., you will be eligible for risk-free refund within 24 hours of the ticket purchase. This 24-hour cancellation policy allows traveller to ask Turkish Airlines cancel flight refund without penalty within 24 hours of booking, so long as it is at least seven days before departure. You will get a full refund back to your original form of payment. If you are on an international route and your ticket wasn’t booked in U.S. the fare rules will become applicable.

• EcoFly - Cancellations or refunds are not allowed. 
• ExtraFly - While cancellations are not permitted, Turkish Airlines flight change policy international allows you to change your flight for a fee of 60 EUR/70 USD. However, refunds are not available for this fare.
• PrimeFly: Changes to a flight on the same day, before the current departure, can be made without any penalty or fare difference. For cancellations, a deduction of 120 EUR/140 USD applies.
• BusinessPrime: Offers the most flexibility. You can make changes or cancel your flight on the same day prior to departure without any penalties or deductions.

If you haven’t got help by calling Turkish Airlines call center 24/7, you can connect with travel experts by calling us at +1-888-826-0067. 

What do the fare rules of Turkish Airlines say about cancellation?

On Turkish Airlines, the fare classes are categorized within domestic and international. You can book your domestic flights on Turkish Airlines in EcoFly, ExtraFly, PrimeFly or Business. The fare rules of each class are very clear. Be reminded that the airline will not the ticket service fee. 

• EcoFly - You can get a Turkish Airlines full refund if you cancel within 12 hours of departure. If the cancellation is 12 or more hours before departure, TRY 870 will be deducted. 
• ExtraFly - No cancellation or refund is allowed less than 1 hour before departure. If you cancel one to 12 hours before departure, you will have to pay TRY 560. 
• PrimeFly - Cancellations are not permitted less than one hour before departure. If the cancellation is one to 12 hours before departure, a fee of TRY 490 will be deducted from your ticket value. 
• Business Class: No cancellations or refunds are given if you cancel less than one hour before departure. A penalty of TRY 1310 will be deducted from the ticket value for cancellation one to 12 hours before departure. 

Does having Turkish Airlines ticket entitle me to cancel it?

Holding a Turkish Airlines ticket does not automatically entitle you to cancel and receive a refund. Turkish Airlines refund policy requires ticket reimbursements to be processed on the specific conditions outlined in your ticket. According to the airline's policy, certain tickets, particularly discount or promotional ones, may have restrictions that limit or exclude refunds. Here is a look at how Turkish will treat a cancellation request.

• The fare rules specified in your booking class will be taken into consideration.
• The ticket in your possession must be a valid one.

How do I get compensated by Turkish Airlines for cancelled flights?

Compensation is not provided for cancellations due to extraordinary circumstances such as severe weather or security issues. Compensation which might include Turkish Airlines full refund for flight cancellation which is within the control of Turkish Airlines varies based on the distance of the flight.  

• If notified less than two weeks before departure, or if offered a new route with significant delays, you may be entitled to compensation including Turkish Airlines products and services. For flights up to 1,500 kilometers, if the alternative flight arrives within two hours of the original schedule, or three to four hours for longer flights, compensation conditions apply.
• Passengers with complimentary tickets receive 3,000 miles for flights up to 1,500 km, 5,000 miles for flights between 1,500 and 3,500 km, and 10,000 miles for flights over 3,500 km. 

Our AirCancellation is an attempt to uncomplicate cancellation and refund issues. You can reach out to the Turkish Airlines Customer Service, +1-(800)-874-8875 for more details. We have travel experts who can be as helpful when you call us at +1-888-826-0067