How do I cancel my Envoy Air flight ticket?

To prevent any unwelcome scenarios like cancellation fee on Envoy, you should know when and how to cancel your ticket. Moreover, it makes things simpler. Envoy Air was the result of a merger of several airlines including American Eagle owned by American Airlines group. So don’t be surprised if you see the livery of American Eagle on an Envoy Air flight. Envoy air cancellation policy domestic flights is similar to American Airlines group. This means Envoy Air will more or less stick to the guidelines laid down in the cancellation policies of American Airlines. In this AirCancellation blog, we will discuss the course of action you need to follow when you are looking to cancel an Envoy Air ticket.

Am I eligible for a full refund on Envoy Air flight ticket?

Refund options are mentioned in the itinerary details. You can also call Envoy Air customer service to cross-check your eligibility. There are some situations when Envoy Air will refund you the full ticket value. This is only possible in the case of involuntary cancellation or schedule changes. If you’re not ready to accept the offer of getting rebooked on another flight, you can ask for a prompt refund. Let's take a look at the scenarios when Envoy Air will offer the fare you paid including taxes and fees.

• Changes to itineraries of 3 or more hours (domestic) or 4 or more hours (international)
• Changes in departure or destination airports
• Downgrades to a lower cabin

Under some circumstances, envoy air contact number may not be reachable. If that is the case, don’t worry. Our ticketing executives are available for you at +1-888-826-0067.

Do I need to cancel my ticket to get a refund?

You will have to cancel your ticket before you can apply for a refund. But, you need to submit some documents so that Envoy Air can process your refund. This processing may take some time. To apply for a refund you must submit the below-mentioned details.

• The receipt for a valid ticket before the expiration date. The tickets expire 1 year from the date they are issued.
• The ticket number for electronic tickets
• Your name, address, and phone number

How much is the cancellation fee on Envoy Air flight ticket?

On Envoy Air, if your ticket has an unrestricted fare, you will get a full refund. Under Envoy air flight change policy, you also need not pay any fee for changing dates or destinations on unrestricted fares. Basic economy tickets cannot be changed or cancelled if it is not within the 24-hour grace period and the flight is less than two days away. If you’re cancelling your ticket a day before the departing flight, you will be required to pay a cancellation fee. On some routes, you may not be asked to pay a zero cancellation fee. Here are a few things to keep in mind.

• The fee you pay will vary according to the fare class
• If your travel is beginning from North America or South America you needn’t pay any fee.

Will I get travel credit on cancelling my Envoy Air flight ticket?

Like American Airlines, Envoy Air also offers you credits when it is not able to provide your refund according to Envoy air refund policy. So, when you are cancelling your ticket, the airline will issue you trip credits. Take a look at how you can use Trip Credits.

• Book non-award trips starting in the U.S. and select countries
• Reservation for up to 9 passengers on the website.
• Trip Credit holders can book travel for anyone
• The Trip Credit is valid until 11:59 p.m. on the date listed on the Trip Credit

How long will I have to wait for a refund?

Refunds are relatively quicker when there is an involuntary cancellation. For voluntary cancellation, the timeframe will vary according to the original form of payment. You can check the refund status by submitting an online form where you’ll have to quote your ticket number. Here is a breakdown of the timeframes.

• Refunds to a credit card - The refunds will be processed within 7 business days of receiving the request and required information.
• Cash or check refunds - If you paid for tickets with cash or a check the refund process may take up to 20 working days.

If your refund is stuck for more than 20 days, you can call envoy air customer service number or you can also give a buzz to our ticketing executives at +1-888-826-0067.