Can I cancel my flight and get a refund from Aeromexico?

Aeromexico flies to a wide variety of domestic and international destinations, including cities in Mexico, Latin America, the United States, Europe, Asia, and Canada. Some of its most popular destinations include Cancun, New York, Los Angeles, Madrid, London and Tokyo. The airline has a codeshare agreement with 26 airlines worldwide that makes reaching the desired destination possible seamlessly. Anyhow there are unexpected and unforeseen circumstances when you need to cancel a flight. In this blog, we will walk you through Aeromexico cancellation policy after which you'll get to know how you can cancel an air ticket and get a refund from Aeromexico.

Is my Aeromexico air ticket changeable?

Before applying for cancellation, make sure that the air ticket you buy is changeable. If you have purchased a Classic Flex ticket, AM Plus Flex, or Premier Flex, there is no fee charged according to Aeromexico cancel policy. You’ll have to pay a cancellation fee if your booking class is Classic, AM Plus, or Premier. If you're holding a basic economy ticket, you are not eligible for refunds.

What are my options of adding flexibility to my booking?

Once you’ve confirmed your flight reservation and paid for the ticket, there is no way you can add flexibility to your booking. To understand more about the different fare classes of Aeromexico and the flexibility you can enjoy, call Aeromexico Airlines customer service at +1-800-237-6639. If you’re still in doubt, you can reach out to Air Cancellation at +1-888-826-0067.

Can I cancel Aeromexico Flight before 24 hours?

Aeromexico will offer passengers access to a full refund as long as they contact the airlines within 24 hours of purchasing their tickets. Refunds can be requested through Aeromexico Airlines customer service. If you are in another country, check our contact numbers here or by visiting any of our Travel Stores or contacting the issuing travel agency.

How soon will I get my refund after cancellation?

Once you’ve submitted the relevant documents to the Passenger Services and Refunds Department of Aeromexico, it will start processing the refund. According to the Aeromexico refund policy, the refunds for eligible tickets of domestic or international flights will be made within 10 business days for credit card purchases and one month for cash purchases.

When do I need to call the Call Center for making changes to Aeromexico flight?

To make changes to your Aeromexico flight, you will need to call the Call Center when:

• You paid using currency other than Mexican Peso, US dollar, Canadian dollar, or Euro.
• The number of passengers booked on the flight is more than 7.
• You have already made changes to the air-ticket
• You’re travelling with your pet
• The journey is multi-destination that have intermediate destinations  

To sum up, cancelling and getting a refund from Aeromexico is much easier than you would have considered otherwise. Aeromexico customer service is available at +1-800-237-6639 and a representative from the airline will handle your request for changes to your ticket. You can also dial AirCancellation and one of our experts will provide answers to your queries regarding refund.