Can I get a refund on my Avelo flight?

Avelo is all set to take ultra-low-cost travel in U.S. to the next level by setting up more operating bases. The proposed bases in Florida and Connecticut will help the airline streamline administrative functions like customer service and ticketing. This is likely to help passengers looking for cancellations and speedy refunds. While the airline offers a user-friendly online refund process, passengers can also call the customer support for getting a refund. A refund is the amount of credit a passenger expects to get back after ticket cancellation for the unused portion of a flight. In this AirCancellation blog, we will provide our readers with the nuances of Avelo Airlines refund policy.     

Does Avelo put fare conditions for refunds?

Avelo Airlines imposes specific fare conditions for refunds. Avelo Airlines refund policy 24 hours enables you to cancel a refundable ticket in the 24-hour grace period. A full refund is granted, provided the reservation was made at least one week before departure. Here is how Avelo treats non-refundable fares.  

• Refunds are generally not available. Instead, these fares may be applied towards future travel with Avelo, though conditions and fees may vary.
• Taxes, security fees, and Passenger Facility Charges associated with non-refundable fare get converted into Avelo Travel Funds. These must be used within their validity period, or they will be forfeited. 

While some flexibility exists, refund eligibility is restricted based on the fare type and timing. To uncomplicate things, you can reach out to an Avelo agent by calling Avelo customer service at +1-(346)-616-9500. At AirCancellation we have travel experts who are aware of all the nuances of ticket cancellation and refund. You can reach out to them at +1-888-826-0067.

Can I receive a full refund from Avelo?

As Avelo is an ultra-low-cost airline, the tickets are typically non-refundable but offer free cancellation according to Avelo Airlines cancellation policy 24 hours. The unused portion of the fare including security fees, taxes, and passenger facility charges will be converted into Avelo Travel Funds. They can be used for purchasing a new ticket for future travel, subject to a fee if you’re cancelling very close to departure. Here are some cautions before making changes to your flight. 

• If you take the help of Avelo customer support center, you will have to pay $25 more vis-a-vis cancelling the ticket online.
• Changes to a flight like cancellation, rebooking can be made up to 15 minutes before the departure.   

Is the refund process on Avelo lengthy?

Most passengers find getting a refund a lengthy process. Almost all changes to your reservations can be made by accessing the trip details from the ‘manage trips’ tab on the homepage of Avelo website. Getting a refund from Avelo is relatively straightforward but can vary in timing. Here is how Avelo processes the refund.

• The processing time may be up to 7 days for credit or debit card transactions and up to 20 days for other payment modes. 
• If the ticket is non-refundable you will most likely get Avelo Travel Funds for the unused portion. Avelo Travel Funds can be used for future bookings. 

What are the situations in which Avelo can cancel my flight?

Avelo Airlines reserves the right to cancel a reservation, refuse boarding or deny refunds if it detects fraudulent, fictitious, or abusive practices. Avelo might charge for the reservation’s full cost or require repayment of any compensation provided, such as baggage delivery costs or reimbursements for necessities. Here is a look at practices which are prohibited on Avelo.

• Bookings are made without genuine intent to travel, such as securing a reservation solely to access airport facilities or to exploit fare rules. 
• Avelo may cancel reservations made without the consent of the named traveller or if multiple, impossible bookings are made, such as flights that cannot physically be completed or multiple reservations from the same city on the same date.

In conclusion, you can depend on the website for cost-effective cancellations and other changes to the reservation on Avelo. But, there could be further complications and we suggest you reach out to the Avelo Airlines Customer service number at +1-(346)-616-9500. You can give us a call at +1-888-826-0067 if your refund is taking too long.